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FAQ

Are Cuddly Rigor Mortis handmade plushes safe for little kids and animals?
No. The Cuddly Rigor Mortis plushes for sale here are all handmade by me, Kristin Tercek. I’m more of an artist than a seamstress so these items are not meant for small children and animals. There are buttons and fragile stitching that are not safety rated. So a little kid (under three) or dog could easily pull off a button eye and swallow it or rip open a seam and ingest stuffing. So let’s keep everyone safe!
What are Cuddly Rigor Mortis handmade plushes made of?
All plushes are stuffed with 100% polyester fiberfill stuffing. I use all different types of materials, from cotton to pleather. They are all readily available fabrics, buttons, thread, zippers and stuffing and are non-toxic. Specific material information is on every plush’s ‘Buy’ page.
Can I return a handmade plush?
I’m sorry but I’m not going to be able to accept returns on the handmade plushes. There will be slight variations from the item you see online to the one I make for you but that’s the beauty of being handmade. If you are really unhappy or if something is horribly wrong please feel free to email me and we can discuss a solution. I want everyone to be happy with their purchase.
Do you charge tax?
Only New Jersey residents will be charged 7% sales tax, which will automatically be added at the time of check-out.
How do you ship orders?
All plushes are sent out via United States Postal Service Priority Mail. This usually means two to three business days for delivery. I cannot track the package this way and I do not insure them. If you would like them insured please include it in the notes section of the order form and I will bill you separately for the insurance on your particular package. In certain instances of multiple plushes to one address I will use Fed Ex Ground as an alternative because it is more cost effective for anything over three plushes. You will be alerted if your item is sent this way.
How long will it take to receive my order?
I usually tell my customers to allow for two weeks to get their delivery. I will email you the day that your order is shipped off and it usually takes 2-3 business days from then. If you are not within the United States then it will take longer because of customs, which I cannot control.
Do you ship outside the United States and how much will it cost?
Indeed I do! All shipments outside the US are sent via US Priority International Shipping. When you check out there will be a pull-down menu that will ask you to choose where you are shipping to and give you a price for that particular region. It’s not all inclusive, so if you don’t see your country on the menu, simply choose ‘Everywhere Else’ and a flat rate that will cover your shipping will be added. Again, I don’t insure anything so it will be up to you to ask me to insure your package.
What's the difference between a Cuddly Rigor Mortis handmade plush and one I see in the stores?
The plushes here are made by me. I buy all the fabrics and cut and sew them together myself. I sew an embroidered tag onto the back of my plushes that says it is handcrafted by me, Kris Tercek. I also include a birth certificate with my plushes that is filled out for that specific plush. It will have a number, birth date and birth place that is handwritten for that plush. The CRM plushes in the stores are our designs that are licensed and manufactured by a different company.
Why should I spend 50 bucks on a handmade plush when the ones in the store are a lot less and even come with a box?
If you don’t know why you should spend extra money on a plush handmade by me, then you shouldn’t. By all means, please go out and buy a CRM plush in the store. It’s for this reason that we decided to license CRM designs and give people the opportunity to own a CRM plush for less money.
Who makes this stuff?
Well specifically, me, Kris Tercek. I was bored and thought I could make a stuffed creature (with no prior sewing or creature making skills!). After a month Mummy was born and my husband, Ed Mironiuk, encouraged me to keep going. I let the originals sit in our spare room for a year before Ed kicked me in the butt to get them ‘out there’. The response has been phenominal. Since then Ed has become an integral part of CRM with his artistic and business sense. I can’t do anything without him it seems. Except for sew. That I do just fine on my own. We are both grateful for the opportunity to share Cuddly Rigor Mortis with the world. We love chihuahuas (two of which we own), Japanese culture, horror movies and animation. Along with creating CRM, we own Cha-Pow! which has provided ink and paint services to animation studios since 1994. We color everything from Elmo’s World to Saturday Night Live’s, Saturday TV Funhouse.
What's the deal with the 'Everything Else Shop'?
That’s where you can buy everything besides my handmade plushes. It’s hosted by CafePress and you deal with them directly—from ordering to paying to returns, it’s all done by CafePress. What’s great about CafePress is that all I have to do is upload an image, pick out which products I would like it on and it becomes an item in my shop. I can have hundreds of products for sale because it’s all printed on-demand. T-shirts, buttons, ornaments, pillows, kid’s and infant and even pet clothes. And the quality is all top-notch for everything they make. If you go to the Cuddly Rigor Mortis CafePress shop and don’t see something that you would like to buy (a different color, slogan, sizes, etc.) then just email me directly and I’ll go ahead and make it up for you. Then you’ll be able to go back to our shop and purchase just what you wanted!
What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.